Singapore Airlines

Singapore Airlines is the official air transport company, and it has been running for 52 years. It is ranked as the best with a customer score of 80, especially in the short-haul competition.

Singapore Airlines- Flight, Tickets, Check-in, Baggage and More.

As one of the world’s leading flag carriers, Singapore Airlines (SIA) is a key player in the aviation industry. Founded in 1947 as Malayan Airlines, it finally became SIA in 1972. The airline feature several Boeing and Airbus aircraft and serves five continents and 76 destinations. With a fleet of 163, it operates over 19,000 flights monthly, serving lakhs of passengers.

SIA is undoubtedly one of the best aviation companies, offering impeccable service, high-level safety, and endless amenities.

Join us in this guide to learn all essential details from flight booking to web check-in, in-flight amenities, customer policies and more.

Singapore Airlines- How to Book a Flight?

Singapore Airlines is an independent national carrier with its hub at Changi Airport. You can find a flight from across the globe, receiving their top-notch services. Book your first flight with this quick step-by-step guide:

Start at https://www.singaporeair.com/ and go to Book Trips.
Fill in the usual- departure and arrival destinations, travel dates, and number of passengers.
Choose Class from Economy, Premium Economy, Business, First/ Suites.
Click on Search, and you will see a list of available flights. Carefully evaluate all the details, including the flight’s departure and arrival time, duration, etc. Click on the available class to find out about baggage allowance, whether ticket cancellation/ change is free or chargeable, and other details.
Now click Select and enter passenger details (separately for multiple passengers).
Complete the contact details, click on Proceed, and follow the on-screen instructions in the next window.
Walk through the payment process and wait for a few seconds before receiving the confirmation.

Singapore Airlines- Can I Check in Online?

For passengers who want to save time at the airport, SIA offers free online check-in services. To do so,

Visit the official website and head to Plan and Book -> Your Booking -> Check-in.
Now enter your six-character booking reference and last name (as per passport or other official documents).
Click on Check-in and complete the process.

Web check-in is quick and convenient. Individuals can opt for it 48 to 1.5 hours before the flight departure.

Passengers on flights operated by Scoot are eligible for app check-in using the SingaporeAir mobile app.

Another option involves auto check-in (unavailable for group booking and unaccompanied minors). The airlines automatically check you in 48 hours before your flight, sending you an e-mail confirmation.

To turn on auto check-in, visit Manage Booking.

Singapore Airlines- Can a Child Travel Unaccompanied?

No service is too big when travelling with SIA. The airlines let your child travel unaccompanied under staff supervision with utmost safety and comfort.

Age: Kids between 5 and 12 years (mandatory) and 12 and 18 years (optional)

The Unaccompanied Minors Handling Service by SIA is available for the entire leg of the journey and not for a particular sector. For example, Singapore to London to India.

Important:

The service is unavailable in transit in Germany.
Airport check-in by a guardian (18 or above) is compulsory.
The service charge may vary depending on the route of travel. Please contact the airlines for detailed information.

Singapore Airlines- How Many Bags Can I Carry Along?

When flying with SIA, there’s a limit to how many bags (and weight) you can carry along. The allowance is pretty generous when travelling in Business class or above, but it isn’t the same for Economy travel.

Carry-on Luggage:

Economy Class: 1 Carry-on up to 7 kgs and 115 cm
Business & First Suites Class: 2 Carry-on up to 7 kgs and 115 cm

Passengers can carry along additional items like a camera, purse, a small handbag, laptop, infant amenities & food and duty-free items.

Checked-in Luggage (Except to/from Canada and U.S.):

Economy Class: 1 or multiple bags under 25 kg (Lite and Value) to 30 kg (Flexi and Standard).
Premium Economy: Up to 35 kg
Business Class: Up to 40 kg
First/ Suites: Up to 50 kgs

On flights to/from Canada and the U.S.:

Economy Class: 2 bags up to 23 kg total
Premium Economy: 2 bags up to 23 kg total
Business and Suites/ First Class: 2 bags up to 32 kg total

Extra Baggage Fee:

$6 to $42, depending upon the route.
The cost is higher for flights to/from Canada and the U.S. Passengers may have to pay $40 to $280, depending upon the route.
PPS Club Members receive an extra 100%, whereas KrisFlyer Elite Gold and Star Alliance Gold Members receive an extra 20 kg.

Singapore Airlines- Can I Cancel/ Change My Flight?

Singapore Airlines enables passengers to cancel or change flights when booking directly.

Refundable fares are cancelled online using the Manage Booking tool for a full refund, while non‐refundable fares return only eligible taxes. Refunds are deposited to the original card, and cancellation fees might apply per fare rules.

For USA‐bound flights, cancel without penalty within 24 hours if the booking occurs at least seven days before departure. International cancellations occur up to two hours before departure, though some fares enforce tighter deadlines.

Important:

Flexible fares incur a small fee, whereas Economy Saver tickets often attract extra charges.
Date change fees range from $75 to $200, and refunds are processed within 7–21 working days.
For USA flights, cancel penalty‐free within 24 hours if booked 7+ days in advance; international tickets cancel up to two hours pre‐departure.
Contact support via live chat, phone, or local office; call Australia at +61 2 7209 5942 immediately.

Singapore Airlines- Can I Upgrade My Seat?

Singapore Airlines offers multiple upgrade options for a premium seat. Use KrisFlyer Miles on eligible Economy/Premium Economy tickets, or bid with mySQupgrade for a discounted upgrade.

Cash upgrades are available at check-in.
Complimentary upgrades occur rarely.

Singapore Airlines- Is There Any In-Flight Entertainment?

Singapore Airlines delivers outstanding in-flight entertainment with its exclusive KrisWorld Service. It is available in Boeing 777-200, Boeing 747-400, Airbus A310- 300, and Airbus A340- 300. Passengers can choose from world-class movies, TV shows, latest music, audiobooks and games. There are 22 video channels, 12 audio channels, 10 popular video games, and real-time news.

Besides that, destination details and an in-seat telephone upgrade the experience.

SIA hosts excellent displays in each aircraft. Economy LCDs are 11.1 inches, Premium Economy 13.3 inches, whereas Business and First Class are 18 and 23 inches, respectively. Other features include Wi-Fi (on most flights), USB ports, and myKrisWorld for Kids.

Singapore Airlines- Is There Dining On-Board?

To redefine air dining, Singapore Airlines takes the in-flight menu to another level of excellence.

Asian and Western options are available to economy travellers. Depending on the time of day, the possibilities include eggs, pancakes, sausages, chicken, fish, steak, spaghetti, rice, and more.
Premium alcoholic and non-alcoholic beverages, a la carte selections, and multi-course meals are all available for business and first-class passengers.
Premium alcoholic and non-alcoholic beverages, a la carte selections, and multi-course meals are all available for business and first-class passengers.
Premium flyers can also book the cook for personalized dining.
Passengers can use the digital menu up to 8 days before departure and book their meal.

That’s all. Book your next flight with Singapore Airlines and avail their services for the best travel experience. Besides the handy website, download the Singapore Airlines app and bring convenience to your palm.