Norse Atlantic Airways

Norse Atlantic Airways is attracting attention for its long-haul, comfortable flights. It was first introduced in February 2021, while the airlines did not commence operations until June 14, 2022. Ever since, there's been no looking back, and every operation and service is expanding significantly.

Norse Atlantic Airways: Everything You Need to Know

Norse Atlantic Airways, though fresh on the aviation scene, is quickly carving out its niche. Operating 12 state-of-the-art aircraft, primarily Boeing 787-9 Dreamliners, it bridges travelers between Asia, Africa, Europe, and North America, delivering an affordable yet cozy journey to 15 global locales. While people often confuse it with Norse Air from South Africa or Atlantic Airways, it is an entirely different carrier.

For those planning a budget journey yet seeking flexible options, this can be your dream airline. With affordable transatlantic flights, it balances quality and in-flight comfort. Let's check for the first-time travelers.

Booking Your First Norse Atlantic Airways Flight

Your journey with Norse Atlantic Airways begins way before you board the flight. It all starts when you first visit the official website, expecting an easy and quick booking process. Is it easy? Yes, check it yourself:

The best part? You can compare fares across different dates to grab the most budget-friendly deal.

How to Book Online:

  • Visit flynorse.com and select one-way or round-trip.
  • Enter your departure and arrival cities and click "Show Flights."
  • Specify passenger details (adults, youth, children, infants).
  • Pick a travel date (fare estimates help you choose an affordable option).
  • Choose a fare class – Economy or Premium, each with three tiers:

Light (basic, no extras)

Classic (checked baggage and flexibility)

Flextra (full refund, priority check-in)

  • Enter passenger details (ensure names match passports).
  • Next, head to payment, use a secure method, and complete your booking.
  • Once done, you will receive an instant confirmation.

Pro Tip: First-time visitors may see a pop-up for exclusive discounts—grab them before booking.

Seat Selection:

Passengers can select their seats during the booking process (or skip this option). The cheapest seat starts from €35 (additional fare for selection) and goes beyond, depending on the attractiveness of the seat.

Web Check-in and Boarding Process

Unfortunately, Norse Atlantic Airways doesn't currently allow web check-in. While this can be discouraging for many, airport check-in makes up for it.

To check in, passengers must reach their respective departure airports and complete the process for free. The window opens 3 hours and closes 60 minutes before the scheduled departure.

Boarding passes are instantly available at the check-in counter.

The Norse Atlantic Airways App

Currently, there isn't an official Norse Atlantic Airways App. It is common for users to confuse the North Atlantic App with Norse Air but they belong to entirely different carriers.

When booking a flight with Norse Atlantic Airways, choose the website for a smooth and straightforward experience. The layout is clean and well-built and keeps every option within instant reach.

All About the Policies

Norse Atlantic Airways allows ticket modifications, subject to a fee per passenger per flight:

  • Light Fare: €200
  • Classic Fare (Booked before April 20, 2023): €100
  • Classic Fare (Booked after April 20, 2023): €125

Name changes are charged at the same rate as flight changes

Changes must be made through the airline's website, and additional services must be repurchased for the new flight.

Cancellation and Refund Rules

Within 24 hours of booking: A full refund is available if the flight was booked at least seven days before departure.

After 24 hours: Tickets become non-refundable, but passengers may claim a refund on government taxes (subject to a €65 administration fee).

No-shows are not eligible for refunds unless covered by insurance.

Upgrade Options

Passengers can enhance their travel experience with the following options:

Norse Premium: 43-inch seat pitch, footrest, reclining seat, complimentary meals, and 15kg carry-on allowance.

Extra Legroom Seats: More space in the bulkhead and exit-row seats.

Bidding for Upgrades:

Passengers can place bids for seat upgrades via the airline's website. If successful, confirmation is received 48 hours before departure. Once accepted, bids cannot be refunded.

When Does the Airline Change Your Flight?

Flight disruptions are common and may occur for various reasons. You are eligible for compensation or assistance if Norse Atlantic Airways cancels or reschedules your flight. The detailed outline is listed in EU Regulation EC261/2004. Since the official website doesn't disclose any major information, accessing their help center for detailed guidance is smart.

Airlines Baggage Policy

Understanding the baggage policy and charges can simplify your travel experience,  helping you avoid last-minute chaos. With Norse Atlantic Airways, every policy is straightforward, with easy listing on their website. Here, we have simplified the details:

  • Personal Item (40 x 30 x 15 cm) – Free for all passengers.
  • Carry-On Bag (10kg / 22lbs, 56 x 45 x 25 cm). The airlines may incur fees ranging from $45 (during booking) to $85 (at the airport).

Checked Bags:

  • Light 15kg at a fee starting from $60
  • Standard 23kg at a fee starting from $75
  • Heavy 32kg at a fee starting from $170.

Special Baggage

Passengers can carry musical instruments, sports equipment, and oversized items. This perk comes with an additional service fee ranging from $100 to $300, depending on size and weight.

Each fare type includes different baggage allowances. Economy Light does not include checked bags, while Premium Flextra allows two standard checked bags (23kg each). Additional fees apply for excess baggage, with $18 per extra kilogram. Baggage can be added or upgraded up to four hours before departure.

Rules for Accompanied/ Unaccompanied Minors

As a new business, Norse Atlantic Airways has yet to start accommodating unaccompanied minors on any of its routes.

Kids aged between 7 days and 15 years must be accompanied by an adult (18+) throughout the journey.

For infants (under 2 years old):

  • Only one infant per adult can board the flight.
  • To qualify as an infant-in-arms on the return flight, the child must be under 2 years old.
  • Norse Atlantic Airways does not onboard infants below 7 days under any given circumstance.
  • Premature or medically complicated births require prior medical clearance.
  • A birth certificate for age verification is a must.
  • Booking a separate seat for an infant is only possible if they can sit upright without support.

For children aged 2 years or older:

  • A separate seat must be booked for safety reasons.
  • Passengers under 15 years old cannot sit in exit row seats.
  • Young adults, 16-17 years old, are eligible to travel alone, although they cannot accompany children or passengers with disabilities.
  • If an adult on a booking cannot travel, the child's ticket must be amended to ensure another adult accompanies them. Contact customer support for changes.

In Flight Ameneties| Food, Drinks & Entertainment

Flying with Norse Atlantic Airways? Get ready for a tasty journey! Their 16-page in-flight menu offers a variety of meal options.

  • Meals: Economy Light passengers must purchase meals, while other economy fares include one free hot meal. Premium travelers enjoy two complimentary meals.
  • Preordering: Standard meals must be preordered 24+ hours before departure, and special meals require 36+ hours' notice.
  • Onboard Purchases: Snacks, sandwiches, and drinks are available for purchase. Alcoholic beverages can only be consumed if bought on board.
  • Bringing Your Food: Allowed, but reheating is not possible.

For entertainment, each seat has a personal screen with free movies and TV shows. The latest selection is available at entertainment.flynorse.com.

Norse flights lack onboard Wi-Fi. To stay engaged, it is best to download your favorite content before takeoff.

Call us anytime at:

+1-888-399-0314