Brussels Airlines

As the largest transport company in Belgium, Brussels Airlines serves over 100 destinations. Its partnership with Star Alliance and International Air Transport Association adds to its operational efficiency and global credibility.

Brussels Airlines – All You Need To Know

With its base and headquarters at Brussels Airport, Brussels Airlines operates flights across Europe, Africa and North America. In its 18 years of smooth and successful operations, the airline has built a solid reputation for safety, comfort and reliability. Under the ownership of the Lufthansa Group, it maintains 45 modern aircraft, including Airbus A330-300 models, A319-100, A320-200 and A320 neo. The airline aims to deliver consistent services and efficient operations while expanding its international network to more countries and continents. Through punctuality and professional performance, it meets passengers' needs and continues to grow steadily.

Continue reading to discover how you can book a flight with Brussels Airlines. This guide also uncovers airline and airport policies, along with on-board amenities.

Booking a Flight with Brussels Airlines – Step-by-Step Guide

Booking your flight is the foundation of your travel plan, and with Brussels Airlines, it's a quick job. Travellers have several avenues to choose from, including the official website, app and travel agent. Here's how you can book your flight through the web browser/ app.

• Start by downloading the app on your Android or iOS device, or head straight to https://www.brusselsairlines.com/in/en/homepage.
• To search for a flight, enter details like departure and arrival destinations, date of travel and click on Continue.
• From the list of options, compare prices, flight durations, number and duration of stops, etc.
• Click on different class options (Economy, Premium Economy and Business) and evaluate the perks and limitations which come with different fares.
• Make your selection, select currency, recheck the total price and click on Enter Passenger Details.
• Now fill in personal information for each passenger, including name, date of birth, gender, Miles or other programs (if any), and contact information.
• Click on Confirm and select your preferred seat on the next window. (Seat with extra legroom costs an additional €29).
• Select Confirm and Continue, and click on Continue to Payment.

Available Payment Methods:

Bank Transfer

PayPal

Credit/Debit Card

iDEAL

Voucher

• Select a suitable payment method, click on Continue and complete the payment. Do not close the window until processing.

The airline will send you a booking confirmation to your registered email and contact number.

Web Check-In

Brussels Airlines opens a web check-in window for its passengers, helping them avoid the airport rush. Passengers can check in online through the website or app 24 hours to 1 hours prior to the scheduled departure. In fact, those with a return flight within a day can check in for the departing and returning flights at once.

To proceed with web check-in:

• Visit https://www.brusselsairlines.com/ and head straight to My Booking -> Check-in.
• Select 'To the Online Check-in' and enter your details, including ticket number and first & last name.
• Click on Continue and complete the process.
• Passengers travelling with only hand luggage can walk directly to the boarding gate. Whereas those with checked-in baggage must drop it off at a Brussels bag drop-off point.

Baggage Service and Allowance

Brussels Airlines has specific baggage allowances for each class of travel.

• Passengers flying in Economy and Premium Economy Class may check in two pieces, no more than 23 kg.
• Business Class passengers can travel with two pieces, each not more than 32 kg.
• Checked baggage maximum dimension (including wheels, handles, and pockets): Must not exceed 158 cm (62.2 inches)

Extra Baggage

Should your baggage exceed these limits, the airlines offer an additional allowance. Passengers can opt for its online service up to two hours before departure or at the airport during check-in. Baggage allowance at the airport is usually higher than online. The price may also vary by route and class.

For instance, adding a second 23 kg bag online costs €150 on some flights, while purchasing via other channels costs €200.

Passengers can also use the airline's baggage calculator to determine specific fees and allowances for their journey.

Brussels Airlines Policies – Cancellation, Change and Upgrade

Brussels Airlines offers policies for flight cancellations, changes, and upgrades to accommodate passengers' varying needs:

Cancellation Policy:

Individuals flying with Brussels Airlines can cancel their flight bookings and request refunds. The exact refund amount, though, is subject to the fare conditions selected during purchase.

There's a 24-hour window to cancel without penalty for bookings made online, provided the first flight hasn't departed. Note that certain fees, such as airline fees and travel insurance, are non-refundable.

Economy travellers may receive only airport taxes as a refund. In contrast, Economy Flex and Business Flex are eligible to receive international surge charges and basic fares as well.

Change Policy:

Flight dates can be changed before the original travel date.

Rebooking fees may apply, depending on the ticket's fare conditions.

If the new flight is more expensive, passengers must pay the difference in fare.

Changes can be made online via the 'My Booking' section or through the Brussels Airlines Chat Assistant.

Upgrade Policy:

Passengers have the option to upgrade to a higher travel class up to 24 hours before departure.

To check upgrade availability, log in to 'My Booking'. If available, the upgrade option and price will be displayed.

Upgrade costs depend on the route, original fare, and seat availability.

For partial upgrades within a booking, contacting the Service Centre is recommended.

Unaccompanied Minor Policy

To take your child on a safe air travel, Brussels Airlines offers an Unaccompanied Minor (UM) service.

Eligibility:

• Children aged 5 to 11 may travel unaccompanied.
• Teenagers between 12 and 18 years, upon request.

The UM service involves a fee, varying for different routes:

• €85 within Europe & intra-Africa, Morocco
• €95 to/from Egypt, Israel
• €115 to/ from Africa
• €125 to/ from Angola, Burundi, Congo, Rwanda, Uganda, United States (East Coast) and Canada (East Coast)

Parents must arrange the service by opting for UM and providing documents like:

• ID or Passport
• Recent passport-sized photo
• Applicable visas
• Health certificates, if required
• Three copies of the travel consent

In-Flight Entertainment

Taking care of your boredom on board, Brussels Airlines features an in-flight entertainment system on its long-haul flights. This amenity is available across all travel classes, offering personal interactive screens and multiple entertainment options. Passengers can choose from the latest movies, TV shows, documentaries, music albums, and interactive games.

Economy flyers receive ergonomic seating paired with individual touchscreens. On the other hand, Business Class flyers receive larger personal screens and additional premium content.

The airlines also collaborate with Euronews to provide daily updated news segments.

In-Flight Dining Experience

Brussels Airlines caters for passengers with mouth-watering munching and dining options.

Passengers on short-haul flights receive complimentary meals featuring Belgian-inspired dishes. The menu shifts weekly, introducing fresh and flavorful options.

There's a huge (paid) Brussels Bistro menu with options for snacks, sandwiches, salads, and beverages.

On long-haul flights, passengers can enjoy complimentary, well-balanced meals along with hot and cold beverages. Meanwhile, Premium Economy passengers can relish an aperitif and choose quality main courses.

Those travelling in Business Class can choose from gourmet menus for a fine dining experience at 30,000 feet.

Overall, Brussels Airlines continues to offer a higher standard of reliability and service. So, if it is your next travel schedule nearby, book your flight with them and enjoy a smooth experience from start to finish.