Soaring new heights in the aviation industry, Azul maintains an exceptional 17 years of service in the sky. With a modern fleet and extensive global routes, it continues to connect Brazil with other parts of the world.
Azul Brazilian Airlines
The Azul Brazilian Airlines, or simply Azul, stimulates the demand for affordable yet secure air travel. Since 2008, it has brought on board exceptional customer service connecting 149 global destinations. Azul operates as Brazil’s third-largest domestic and second-largest international airline. It maintains a fleet of 188 world-class aircraft featuring top Airbus, ATR, and Embraer models. The airline prides itself on maintaining passenger comfort, friendly services, and engaging in environmentally friendly practices. By bringing in more fuel-efficient aircraft, it aims to minimize carbon footprints, leaving Earth greener and cleaner.
Join us as we get into Azul’s booking process, friendly policies, unique services, and more.
Online Flight Ticket Booking
As a low-cost Brazilian airline, Azul offers affordable deals whether you are flying domestic, international, or intercontinental. Here’s how you can proceed with your first flight booking:
- Download the Azul Linhas Aéreas app or launch https://www.voeazul.com.br/us/en/home on a trusted browser.
- Follow this path: Purchase -> Flight and enter your travel destinations and dates.
- Select Search, and you will end up with multiple options on your selected schedule. Carefully evaluate the flight timing, duration and prices. Click on See Fares and analyse the difference between different classes. Azul and Mais Azul may include different perks in terms of baggage, in-flight snacks, changes/cancellations and more.
- Make a selection, click on Select Fare -> Inform Travelers -> Complete the Details and click on Proceed.
- Enter the billing address, contact information, and other details. Select Go to Seat Selection, complete the on-screen instructions and proceed with finalizing the payment.
- Once done, you can either download the ticket directly from the website/ app or check your e-mail.
Next? Web Check-In
Check-in with Azul is streamlined with a multitude of options. Here, we cover the easiest of them all, ‘Web Check-In’.
Azul Brazilian Airlines allows you to check in online 48 hours to 30 before the scheduled flight departure. At the end of the check-in, passengers can download and print their boarding pass, enjoying ease at the airport.
Web Check-In also allow seat selection from the available options.
Those who prefer traditional methods can reach out to counters or self-service kiosks at the airport.
Azul Brazilian Airlines Baggage Service
Azul makes traveling easier by keeping baggage rules consistent. For both domestic and international flights, passengers in any class can bring one carry-on bag (10 kg max, standard size).
On Brazilian routes, Economy travelers usually get one checked bag (23 kg), and Business Class travelers get two. On international routes, Economy still gets one bag (23 kg), but Business travelers can bring two bags up to 32 kg each.
If you are flying with a baby under 2, there's no checked luggage on South American routes. But passengers on U.S. flights can bring one checked bag per infant.
Got more luggage? Extra bag fees start at R$12 in Brazil and go up to $150 for U.S. flights. Oversized or overweight bags and some sports gear, like bicycles or surfboards, also have fees.
Items like golf clubs or camping gear travel for free.
Note: Hoverboards and kayaks aren't allowed.
Azul Brazilian Airlines Unaccompanied Minor Policy
Flying solo as a child can be a big deal, but with Azul, they are never alone. Azul’s focus is on care, clarity, and comfort, especially when young passengers are traveling solo.
For children aged 5 to 11, Azul offers an Unaccompanied Minor Service designed to take care of young travelers from start to finish.
Kids under 5 must travel with an adult.
Before the flight, parents must call +55 11 4003 1141 to book the service. A signed consent letter from both parents is needed, and in some cases, a notarized version is mandatory.
NOTE: Extra legal paperwork may apply if the trip crosses district lines.
From the airport gate to the destination, an Azul team member stays with the child. Azul also includes a child-friendly pack with fun activities and snacks to make the flight enjoyable.
The fee for this service starts at R$110 (US$50).
Azul Brazilian Airlines – All About Flight Cancellation, Change and Upgrade
Travelling with Azul Brazilian Airlines simplifies not only with affordable flights but also flexible cancellation, change, and upgrade policies. Their risk-free 24-hour cancellation guarantee gives travelers peace of mind, provided tickets are purchased at least 7 days before departure. This policy applies equally to limited and unlimited fare options.
Key Cancellation Points:
- 24-Hour Full Refund: Cancel within 24 hours, no fees applied.
- Advanced Booking: The policy holds only if the booking is within 7 days or more before the flight.
- Refundable vs. Non-Refundable: Even non-refundable tickets qualify during the risk-free window, but after 24 hours, cancellation fees kick in.
- Short-Notice Cancellations: Penalties increase if you cancel 2–3 days or a few hours prior to departure.
Note: When Azul cancels your flight due to uncontrollable events, you are eligible for a refund or reschedule without extra charge.
How to cancel my Azul flight?
- The process is simple: Visit https://www.voeazul.com.br/ -> Manage Booking -> Enter your booking reference, select the flight -> Provide your cancellation reason.
- Complete the refund form within 24 hours.
Flight Changes and Upgrades:
Flight Changes: Azul allows passengers to adjust their travel dates directly through the website, mobile app, or by contacting customer service. The service may incur fare differences and change fees.
- Name Corrections: Minor corrections (up to three characters) are allowed; for major errors, you’ll need to cancel and rebook.
- Upgrades: Although there isn’t a standard publicized upgrade service, Azul does offer upgrade possibilities via promotional offers or loyalty rewards. For further details, reach out directly to Azul’s support.
Always verify the most current policies on the Azul website before making any travel modifications.
Azul Brazilian Airlines In-Flight Entertainment
Azul Brazilian Airlines delivers engaging in-flight entertainment without Wi-Fi. International passengers enjoy a variety of movies, TV shows, music, and games on personal seat-back screens.
Features include:
- Wide movie and TV selections
- Diverse music libraries
- Interactive games for all ages
Domestic flights offer live SKY TV with 48 channels for news and entertainment. This system ensures a comfortable journey by keeping passengers amused throughout their trip. Every choice is carefully selected to cater to diverse tastes, enhancing your travel time. Relax and enjoy quality shows, music, and interactive games above the clouds for a refreshing, memorable flight experience.
Azul Brazilian Airlines In-Flight Food and Beverages
Azul Airlines uplifts domestic travel with complimentary snacks and beverages.
- Passengers can choose from sweet treats like guava-filled cookies, orange-chocolate chip biscuits, and vanilla cakes.
- For savory preferences, options include cassava cookies, pork rinds, and ham-flavored cereal snacks.
- Beverage selections feature coffee, Coca-Cola variants, Fanta Guaraná, Maguary juices, and water.
NOTE: Only water is served on flights under 45 minutes, while longer journeys offer a broader selection.
Options for special meal services include:
Baby Meal, Diabetic Meal, Kosher Meal, Low Salt Meal, Vegan/Vegetarian Meal, Halal Meal and Lactose Free Meal. For enjoying them, pre-ordering at least 48 hours before departure is mandatory.
Let Azul Brazilian Airlines serve you on your domestic and international travel plans. Book your flight now and get the most affordable deals.
Call us anytime at:
+1-888-399-0314